I’m back to reading “Technically wrong” by Sara Wachter-Boettcher and even if it uses examples from Facebook, Twitter and Reddit, I’ll be damned if it’s not extremely relevant to the Fediverse as a whole.

Excerpt from the book:

That’s the problem with the platforms we rely on today. It’s not just that these companies lack diverse staff (though they certainly do). It’s that the founders believe so deeply in their own vision - and have been rewarded for it for so long - that they don’t realize how narrow that vision is, and how many humans it could harm. They don’t realize they need people around them with different perspectives, because they’ve never considered the limitations of their own perspectives in the first place. After all, in a world where machines can fix everything, it doesn’t matter what you break. If you’re blind to the consequences, good intentions seem good enough. And the rest of us pay the price.

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@Skiant @mcpaccard We read this (Firefox UX team) and really liked it. Then we followed that up with Future Ethics by Cennydd Bowles (future-ethics.com) which was super helpful.

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