The other thing that came to mind is: "They call these things 'smart' because that's how the people who design them feel when they convince you not just to accept being tracked and manipulated by them, but to pay for it, too."
That also isn't flattering to the marks, though. I'm not sure how much scope there is for telling someone bad news but making them feel good to hear it?
make a connection? yes
offer a path? maybe, but now maybe we're recapitulating the problematic consumerist framing.
my connection point is that we're all in this together, it's not their fault, certainly not at the level of, say, having chosen the wrong brand of fabric softener and it'll be fixed by picking a different one.
The blame is on companies, not people who want to stay connected to their loved ones.
The network effect is a hack on human tribal survival systems, which is why people react so strongly to the concept of leaving those virtual spaces.
Evolutionary process never considered what happens when the lions own the cave in which you're taking refuge.
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