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As the manufacturer has refused to help, I have issued refunds to everyone who placed an order for this charm, as I do not want to ship out an item that does not match the quality that I advertised! I am very sorry for any inconvenience caused! 🙇

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The refunds are issued through PayPal and I will be marking the orders as shipped through BigCartel to remove them from my orders list!

If you are still interested in grabbing a Sonic charm regardless, I will be selling the defect charms on my store at a discounted price! ✨

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